User:Jimmyshiau

How to report a ZK issue

• Please provide the following information:

1. ZK version (EX: ZK 5.0.7.1 PE).
2. Browser and Browser version (EX: Firefox 3.6).
3. Servers (EX: JBoss 6).
4. Reproducing Sample if possible.
5. Steps.
6. A website for ZK support team to access the page, and try to debug on the website if possible, remember to turn on the js debug in your zk.xml.
7. A VM with server and source code for debug if possible. we can start the server in the VM, and debug the source code.

• How to create reproducing sample:

• Use ZK Jet extracting ZK 5 widget tree to a ZUL file (i.e., snapshot the browser into a ZUL file)
• Replace you data (EX: from database) with dummy data for run the reproducing sample.

If you cannot provide a reproducible sample

• Snapshot the error, request and response with Browser. remember to turn on the js debug in your zk.xml

<client-config>
	<debug-js>true</debug-js>
</client-config>

• Using Firefox with firebug (enable firebug by press F12) to snapshot the following images, then mail to zk support team.

Server side error	1. Request 2. Response
Client side error	Click the link (the blue text) then go to the line of error.

If you cannot reproduce it with Firefox

Chrome

• Enable "Developer tools" by press F12

Server side error	1. Request 2. Response
Client side error	Click the error icon in the right-bottom corner. Click the link (test.zul:22) then go to the line of error.

IE

• Due to IE6, 7 cannot check error line, we need to reproduce with IE8 or 9.
• Enable "Developer tools" by press F12

Client side error

• Change Document mode to emulate IE6,7

Quirks Mode: IE6

Internet Explorer 7 Standards: IE7